Widespread internet outages and slowdowns lead to immense business shock and concerns across United States and parts of Europe, leading to absolute shut down of various business processes across the globe for some time.
There were reports of service interruptions from various parts of United States, including all trade hubs such as New York, Los Angeles, San Francisco, etc. In fact Time Warner Cable confessed on Twitter stating that they were recovering from a large but brief internet outage affecting most of their service areas. Later, the company’s director of digital communications confirmed that they were are up and running, however they were still investigating the cause and scope of the outage.
It was later known that all of the problems occurred when backbone provider Level3 Communications had a major outage, affecting most downstream providers and enterprises. There were different rumors already about an attack; however Level3 explained the issue in a brief statement saying Shortly after 9 am ET today, Level 3’s network experienced several outages across North America and Europe relating to some of the routers on our network. Our technicians worked quickly to bring systems back online. At this time, all connection issues have been resolved, and we are working hard with our equipment vendors to determine the exact cause of the outage and ensure all systems are stable.
It is expected that Time Warner Cable might also come to a similar conclusion by tracing their outage back to the affected routers at Level3.
It is to be mentioned that global giant internet service providers (ISP) such as Time Warner Cable and RCN depend on tier one networks like Level3 to operate normally. As such a shut down on the main source almost kills the entire network.
The internet issues due to Level 3 outage scared many business enterprises as it meant complete shut down for a while. However certain ISP such as TW Telecom managed to route the internet traffic around the problem bringing relief to their customers.